What is 乘客投诉?
In this glossary, 乘客投诉 refers to: A formal expression of dissatisfaction made by a passenger regarding any aspect of airline service, safety, or comfort.
How is 乘客投诉 used in aviation?
In aviation communication, this term appears in contexts such as: "请将乘客投诉记录在客舱日志的相应部分以便跟进。"
Why does 乘客投诉 matter in aviation?
乘客投诉 matters because it supports clear communication in Cabin contexts for Pilots, Air Traffic Controllers, and Cabin Crew. It also connects to aviation training and exam language such as ICAO Level 4, ICAO Level 5, ICAO Level 6, and EASA FCL.055.
Who uses 乘客投诉?
乘客投诉 is mainly used by Pilots, Air Traffic Controllers, and Cabin Crew.
What category does 乘客投诉 belong to?
In this glossary, 乘客投诉 is grouped under Cabin. Related pages in this category explain adjacent procedures, commands and operational concepts.
Where does this definition come from?
This definition is sourced from ICAO Doc 9432, FAA PCG and published by Protermify Aviation as a static aviation reference page.